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Vertical 01 · Infrastructure & Cloud

Reliable Infrastructure. Secure Operations.

We operate, maintain, and protect the infrastructure your business depends on. From multi-cloud environments to bare-metal hypervisors, our remote engineering team keeps your servers performant, backed up, and continuously monitored.

99.95%+

Target production uptime for managed systems

<15 min

Priority 1 incident response engagement SLA

100%

Tested restore verification on client backups

0 Guesswork

Living runbooks and IaC repository for every client

Technical Domains

Complete Infrastructure Lifecycle Coverage

We eliminate operational blind spots. Whether you operate entirely in AWS, run hybrid colocation environments, or require specialized Linux clustering, our team acts as your dedicated infrastructure division.

Servers & Virtualization

Linux & Windows administration, hypervisors, storage clusters, and OS lifecycle management.

  • Linux (RHEL, Ubuntu, Debian, Rocky) & Windows Server
  • Virtualization (VMware vSphere, Proxmox, Hyper-V, KVM)
  • OS hardening, kernel tuning, and automated package management
  • Block and object storage configuration (SAN, NAS, S3, ZFS)

Database Administration

Database reliability, index optimization, replication, clustering, and recovery testing.

  • PostgreSQL, MySQL, Microsoft SQL Server, and MongoDB
  • Automated automated dump schedules, WAL archiving, point-in-time recovery
  • Query profiling, buffer cache tuning, and connection pooling (PgBouncer)
  • High availability clustering, replication lag monitoring, and failover drills

Cloud Infrastructure

Architecture, provisioning, migration, and cost governance across AWS, Azure, and OCI.

  • AWS (EC2, ECS, EKS, RDS, VPC, IAM, CloudFront, Route53)
  • Microsoft Azure & Oracle Cloud Infrastructure (OCI) architectures
  • Terraform & OpenTofu infrastructure-as-code automation
  • Cloud cost optimization, reserved instance sizing, and resource pruning

Network & Connectivity

Reliable, high-bandwidth interconnects, site-to-site VPNs, and deterministic routing.

  • Site-to-site IPsec & WireGuard mesh VPN tunnels
  • VPC peering, transit gateways, and hybrid cloud connectivity
  • Internal and external DNS (Route53, Cloudflare, BIND) & DHCP management
  • Subnetting, routing tables, CIDR planning, and latency optimization

Firewall & Perimeter Defense

Strict ingress/egress filtering, stateful inspection, and perimeter threat prevention.

  • Next-Gen Firewalls (pfSense, OPNsense, Fortinet, AWS WAF)
  • Strict zero-trust network segmentation and microsegmentation
  • Rate limiting, geo-blocking, DDoS mitigation, and SSL offloading
  • Quarterly rule audits and obsolete port pruning

Backup & Disaster Recovery

Immutable backups, offsite air-gapping, RTO/RPO enforcement, and scheduled restore tests.

  • Automated snapshot pipelines with 3-2-1 backup topology
  • Air-gapped and immutable S3/object-lock retention
  • Disaster Recovery (DR) runbook authoring and simulated failovers
  • Business continuity planning with explicit RPO and RTO guarantees

Monitoring & Observability

Real-time metrics, synthetic checks, distributed tracing, and actionable alerting.

  • Prometheus, Grafana, Datadog, Zabbix, and CloudWatch integration
  • Infrastructure telemetry (CPU, RAM, Disk I/O, Network Saturation)
  • Application health checks, APM, and synthetic transaction probes
  • Noise-reduced threshold tuning and pager escalation trees

IT Operations & Governance

Structured change control, disciplined patching cycles, and complete documentation.

  • Scheduled patch management and vulnerability mitigation
  • ITIL-aligned incident, problem, and change management workflows
  • Comprehensive infrastructure topology maps and living runbooks
  • Capacity forecasting and compute right-sizing

Capability Breakdown

24 Operational Services Ready for Deployment

Engage us for a focused engineering initiative or hand over ongoing operations under a transparent SLA.

Server Administration
Linux / Windows Administration
Database Administration
Cloud Infrastructure
AWS / Azure / OCI Support
Virtualization Management
Storage Management
Backup & Recovery
Disaster Recovery
Business Continuity
Network Management
Firewall Management
VPN & Remote Access
DNS / DHCP Administration
Infrastructure Monitoring
Application Monitoring
Performance Monitoring
Patch Management
Capacity Management
Infrastructure Documentation
Incident Management
Problem Management
Change Management
Infrastructure Optimization
Cloud Cost Optimization
For MSPs & IT Service Providers

Your Remote Infrastructure & Engineering Extension

We work behind the scenes as your Tier-3 infrastructure and cloud engineering backstop. We handle complex migrations, 24/7 server monitoring, and database troubleshooting under your brand guidelines without interfering with your customer relationships.

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Disciplined Delivery

Infrastructure Engineering Without Ambiguity

Systems cannot run on tribal knowledge. We implement strict runbook documentation and immutable configuration.

Living Runbooks

Every server, replication setup, and backup routine is documented down to the command line. Any engineer can reproduce the environment reliably.

Infrastructure as Code

Cloud resources are managed in Git via Terraform or Ansible. Configuration drift is detected early, and changes are peer-reviewed before applying.

Controlled Maintenance

Kernel upgrades and database vacuums occur during agreed off-peak maintenance windows, preceded by verified snapshot backups.

Ready to stabilize and scale your infrastructure?

Schedule a 30-minute technical session with an Elvtera infrastructure architect. We will review your current topology, pain points, and availability targets.